Before contact us, please read below carefully.
Also, there are FAQ available for you, so please check FAQ from the link below to see if there are answers to your inquiry.

■ Inquiries of our products


Please note that we cannot answer any questions for products or titles that has not been released to the public. We will do our best to update the latest information about the up-coming products in timely matter, so please refer to our HP or other official publications. We appreciate your understanding.

■ Inquiries of products that will be released from the third party publisher


We are providing all the available updates about titles which Idea Factory hold its copy rights. Some of the titles will be published in US and European regions from third party publisher. For these titles, Idea Factory International has no control over localization contents and other publishing related information. If you have any questions about these titles from third party publisher, please contact the publisher directly. To find out the publisher information, please check out the title page from game section. Publisher name may not be listed if it isn’t decided.




■ Contact Form


If you cannot find an answer in FAQ, please contact us using below contact form. We will do our best to get back to you as early as possible, however, respond time can be very depends on the volume of inquiries at the time. We appreciate your patience and understanding.


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